Once we receive your order, we aim to get it packed and labeled within 24 hours, and your parcel is then dispatched to a distribution center. This distribution center selects the fastest shipping method from a range of highly reputable couriers and d
After placing your order, your parcel is prepared within 24h and is sent to a distribution centre. It will arrive here within 1-3 working days. The team here will select the fastest shipping option to your address and will ship out your parcel in the
You can view your order details on your account page. As soon as we receive your tracking number from the courier, it is automatically added to your order page. If the tracking number is not there yet, hang tight—the courier has not sent it to us yet
Once we receive your tracking number this will be updated to your order details on your account page. Simply click your order, then click your tracking number and this will take you to your tracking page. Additionally, once your order has been shippe
Please know that for certain shipping services it can take a bit longer for the tracking number to show updates, so we recommend checking again tomorrow. However, rest assured that if you have a tracking number it is already with the courier and on i
If the courier shows that your parcel has been delivered, but you haven't received it yet, please contact the delivery company or reach out to us for more information. In many cases, if you were not available at the time of delivery, the parcel may h